We have just published our request for premium support services
Some examples of what we can help you with under this level of support include:
Customisation of a template: Logo, colour change or slight layout change.
Setting up third party extensions: Sh404, Community Builder, Jomsocial, Juga, AEC etc
Basic Joomla Help: Setting up and troubleshooting core Jooma features.
General Help: Any help with Joomla, design or coding that you need a little nudge with.
- Support is purchased in blocks of time and paid for in advance once the details have been conformed and the quote has been accepted.
- The minumum block of time available is one hour.
- The hourly rate for premium support is $80 USD Support requests can generally be handled within 24 hours (excluding weekends)
- Issues that relate to core functionality of our templates and extensions can be handled via our ticket system or support forum.