Hello,
I added the Google Analytics code in the box "setting" of the template, but does not work. The statistics are zero visits, although there have been users on the site. What can I do?
Silvia

Hi

How long has the script been in place?

Does google say its working?

Cheers
Paul

The code has been entered last Thursday.
Google Analytics works, I received a confirmation email

Is the analytics showing in the source code of the site?

Cheers
Paul

no, you do not see the Analytics code in the page code
Silvia

Hi Silva,

Can I check you adding to the right template style?

Do you have any security extensions installed?

Cheers
Paul

Yes, of course, how can I do to make me do this check?

No, I have not installed security extensions

Silvia

Hi Silvia,

The analytics code would need to be in any template that is either the default template style or assigned to pages

Cheers
Paul

I need only insert the header tag in the default template style and then in all the site's pages.
Silvia

Yes that is correct - I was covering the possibility you may have more than one different named template installed and assigned

Think it may be easier at this stage if you create a ticket for the social and analytics issues

Cheers
Paul