Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

Upgraded ZGF 4 blank site

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Doing site maintenance and upgrading all to the latest
Upgraded to ZGF v4 1.3.3
Site is now blank

growthpointag.com.au

Thoughts?
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
Hi Andrew

I can see the site - is it still down?
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Just came back to here to say just that

Some settings have changed ... backgrounds in grids reversed
Just chasing that down now

Thanks for the prompt response
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
What were you installing when it went off?

Are you able to list the files you updated?

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Updated with ... JB_mod_zentools_J3+_1.14.1.zip

Weird ... blank again
Rows 1 is now dark grey and row 2 green ... when they are visible ☺️

Change anything in the template and save .. site goes blank
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
With the white screen

Can you add access the backend?

Can you set the error reporting to maximum
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Error Reporting max set
Lots to read
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
hmm

These are just notices

We are looking for a fatal error
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Is this with updated zentools v1 extension installed?
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Zen Tools 1.14.1 installed
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
Zen Tools
Module 1.14.1 July 18, 2016

zentools2
Package 1.1.3 May 2015

Zentools2
Site Module 1.1.3 February 27, 2014
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
Refreshed Extensions Cache ... site back up
This is weird
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
Hi Andrew,

It's 1am over here and I need to check with the team as I was expecting to see a bit nasty fatal error which point me in an obvious direction
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
With ZGF v4 1.3.3 - what exactly is the filename?
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
In Template / Overview I get

Version: Medica - 1.0 | ZGF v4 1.3.3 | Release Date: September 27 2015 | Changelog: View

No Dramas re time frames
I'll put in a html placeholder
Site still accessible at index.php that way
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
right can you open a ticket and we can take a look but will be tomorrow UK time
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Will do
Thanks for your support
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
Thanks
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers