When I look at the site on an iphone, the menu does not show up the way that it should.
Please help.

Here is the test site:
www.stablesatknox.org/

Thank you for your help.

Elizabeth

Hi Elizabeth,

Can you confirm the version number you are using?

There is an outstanding issue with the menu at the moment but I think you have an older version as well

Cheers
Paul

it is 1.0.6

Can you backup the site and then update to the latest version

OK will do

I don't think the issue will be resolved but it will fix other issues and add some improvements

Cheers
Paul

well, can we also try to resolve the other issue when I am done?

Is it too big a margin when viewing on the iphone?

I am still in the process of backing up the site.. Dreamweaver is downloading very slowly.. but I did a screen catch of the view of the site on an iphone.

First, look at it on a desktop:
www.stablesatknox.org/

and attached is the view from an iphone.

I'll let you know once I am all backed up. Intitially I uploaded the Quickstart files.. I assume, for an upgrade I jiust upload the JB_Xero_J3_v1.0.6 zip file

I'd strongly suggest using Akeeba backup as the backup component of choice

Yes and no update wise - you install the standard template zip file but you need to download the latest version

Cheers
Paul

got it 1.0.8 thanks

Problem solved?

OK now I have the current version of the template. However the problem still exists. Did you get the screen catch of the view on an iphone?

Should I open a ticket?

Elizabeth

Hi Elizabeth,

No I don't see a screen capture - can you re-attach

Using Chrome is best to attach images

Cheers
Paul

here is the screen shot of the iphone screen

ah its not made it

If its margin related we are planning to release an update for the issue

Cheers
Paul

did you not get the screen shot again? OK.. I made a web page out of the screen shot.
It is here:

www.stablesatknox.org/index.php/supporters/iphone-screen-shot

view from a mobile phone - no menu for the device!

Thank you for your help.

Elizabeht

ah yes

Something different - its there but the colour makes it very hard to see

try adding this

.btn.off-canvas-trigger {color:#fff;}

Cheers
Paul

Thanks Paul,

Excellent trouble shooting.. I put the style in the custom.css file

I do see the menu on the upper blue horizontal stripe on the right. However, it did not get rid of the menu bar that was on the desktop screen view..In all the other templates I have worked with, that totally disappears. See the circled element in this link:

www.stablesatknox.org/index.php/supporters/iphone-screen-shot

Thank you for your patience. I understand that this is a new template.

Elizabeth

url (desktop) www.stablesatknox.org/