Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

Fatal error during installation

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

I just became member and tried to install the lifestyle2 quick starter and got this error: Fatal error: Call to undefined function mb_strlen() in /home/churchtest/public_html/breakthrough/modules/mod_zentools/includes/zentoolshelper.php on line 62

Anyone that can help me out?

Thanks,

Paul C
  • Paul C's Avatar
  • Paul C
  • 3 Month Basic
  • 6 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Paul,
Welcome aboard.

I had thought that function was common to all recent versions of PHP.

Which version of PHP are you using? Can you check with your host to see if it's enabled?
Thanks
  • Anthony Olsen's Avatar
  • Anthony Olsen
  • LIfetime Developer - Big Bamboo
  • 23925 posts
  • 788 Thanks
  • Karma: 433
The administrator has disabled public write access.
Just to clarify its "multibyte string" php library you need to check/install with your host

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
The version is PHP 5.4
  • Paul C's Avatar
  • Paul C
  • 3 Month Basic
  • 6 posts
  • Karma: 0
The administrator has disabled public write access.
The php module 'multibyte string' is not installed.
  • Paul C's Avatar
  • Paul C
  • 3 Month Basic
  • 6 posts
  • Karma: 0
The administrator has disabled public write access.
Is the php multibyte string library installed?

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
ah ok you need to ask your host to enable this

It will cause many extensions including zentools to error out as above

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Hi Paulus103,

Yes I have it installed and the template runs. Only thing is I get now error messages on some pages: On the lifestyle2 template under the menu item>features>module styles>popover style:
Fatal error: Call to undefined function imagecreatefromjpeg() in /home/churchtest/public_html/breakthrough/modules/mod_zentools/includes/imageresize.php on line 76

same error on some other links under module styles.

I hope this is not going to be a continued story..such a start I did not expect.
  • Paul C's Avatar
  • Paul C
  • 3 Month Basic
  • 6 posts
  • Karma: 0
The administrator has disabled public write access.
Can you check if you have the php GD library installed on the hosting account?
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
If it missing the php GD library - again a lot of extensions will throw an error when required to work with images
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers