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Tried to renew with discount code says expired even though account is active

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I have a current membership and went to renew based on your email today. The site rejected the discount code We are sorry: This coupon has expired.
although the account is still active.
How to resolve?
thanks
  • Stuckshutter's Avatar
  • Stuckshutter
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The administrator has disabled public write access.
Hi,

Try again now, please.
  • Arvind Chauhan's Avatar
  • Arvind Chauhan
  • Moderator
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The administrator has disabled public write access.
I just retried with jbrenewal as the discount code and get the same message "We are sorry: You can not use this coupon for this."
  • Stuckshutter's Avatar
  • Stuckshutter
  • 12 Month basic
  • 11 posts
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The administrator has disabled public write access.
Hi,

Try again now please.
  • Arvind Chauhan's Avatar
  • Arvind Chauhan
  • Moderator
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The administrator has disabled public write access.
Seeking to renew my subscription
Now get jbrenewal is an Invalid coupon code
Thoughts?
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
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The administrator has disabled public write access.
The coupon codes should have worked. Anyways, the migration is complete to the Unified System and the coupon code for 20% discount is RENEW in new system.

Here is the screenshot : prnt.sc/iuqnrb

We would be putting the tickets and forums here on read only mode soon.

mail me directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have any issue regarding login or check out.
  • Arvind Chauhan's Avatar
  • Arvind Chauhan
  • Moderator
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The administrator has disabled public write access.

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