Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

Tried to renew with discount code says expired even though account is active

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

I have a current membership and went to renew based on your email today. The site rejected the discount code We are sorry: This coupon has expired.
although the account is still active.
How to resolve?
thanks
  • Stuckshutter's Avatar
  • Stuckshutter
  • 12 Month basic
  • 9 posts
  • Karma: 0
The administrator has disabled public write access.
Hi,

Try again now, please.
  • Arvind Chauhan's Avatar
  • Arvind Chauhan
  • Moderator
  • 15 posts
  • 13 Thanks
  • Karma: 0
The administrator has disabled public write access.
I just retried with jbrenewal as the discount code and get the same message "We are sorry: You can not use this coupon for this."
  • Stuckshutter's Avatar
  • Stuckshutter
  • 12 Month basic
  • 9 posts
  • Karma: 0
The administrator has disabled public write access.
Hi,

Try again now please.
  • Arvind Chauhan's Avatar
  • Arvind Chauhan
  • Moderator
  • 15 posts
  • 13 Thanks
  • Karma: 0
The administrator has disabled public write access.
Seeking to renew my subscription
Now get jbrenewal is an Invalid coupon code
Thoughts?
  • Andrew's Avatar
  • Andrew
  • 12 Month basic
  • 509 posts
  • 20 Thanks
  • Karma: 10
The administrator has disabled public write access.
The coupon codes should have worked. Anyways, the migration is complete to the Unified System and the coupon code for 20% discount is RENEW in new system.

Here is the screenshot : prnt.sc/iuqnrb

We would be putting the tickets and forums here on read only mode soon.

mail me directly at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you have any issue regarding login or check out.
  • Arvind Chauhan's Avatar
  • Arvind Chauhan
  • Moderator
  • 15 posts
  • 13 Thanks
  • Karma: 0
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers