Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

Template save error

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

This error takes place when I save

Fresh install and a prior install which had a different template

Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}
  • Vincent G's Avatar
  • Vincent G
  • 3 Month Basic
  • 4 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Vincent,

With the site can you tell me the resources the hosting account has?

How much memory do you have?

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
System > System information > php information

Can you also tell me the php version running

And do you have any security extensions running?

Thanks
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
php 5.6 - also tried 5.5 and 5.4

PHP memory is set at 64 meg

There are no PHP errors

Default setup for quick start

Nothing added to Joomla as I just wanted to see if your quick setup works right out of the box so to speak.

No Errors in Mod security so it's not caused by a firewall
  • Vincent G's Avatar
  • Vincent G
  • 3 Month Basic
  • 4 posts
  • Karma: 0
The administrator has disabled public write access.
We do suggest 128 mb as a minimum memory limit

php 5.6 is the minimum we recommend

If it still isn't working can you open a ticket?

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
I set it to a higher number 256Meg
Save for template settings now works but after saving

Front page has error

NameError: Recursive variable definition for @primary

in variables.less on line 673, column 29:
  • Vincent G's Avatar
  • Vincent G
  • 3 Month Basic
  • 4 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Vincent,

Are you able to create a ticket and I will look at it for you?

Thanks
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Will create one now
  • Vincent G's Avatar
  • Vincent G
  • 3 Month Basic
  • 4 posts
  • Karma: 0
The administrator has disabled public write access.
Thanks will look at ti shortly
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers