Must Read: New Unified System is officially live Must Read     |   11 Templates & 4 Extensions Updated Read more

Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

Unable to Update Layout or CSS in Utafiti Template

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Hi - Installed JB_Utafiti_Buildr_Quickstart_J365_v10 and have been developing site without issue.

Updated Joomla to 3.7.0 last week and now unable to update the Template layout or CSS, etc.

Updated Zen Tools to 2.3.3, but still experiencing following error when trying to make almost any changes (e.g. updating site text colour, accordion menu settings, layout changes, etc.):

Message:
Updating css for the utafiti theme.Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}

Any ideas please?
Attachments:
  • emkt's Avatar
  • emkt
  • LIfetime Developer - Big Bamboo
  • 21 posts
  • Karma: 0
The administrator has disabled public write access.
Hi

Did you take a backup before updating the Joomla version?

What memory is on the hosting acccount?

Have you updated anything else at the same time e.g. php version?

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Thanks Paul:

Did you take a backup before updating the Joomla version? Actually, do have an older backup, but lots of work occurred since.

What memory is on the hosting acccount? I'm on a shared server (as a 'reseller'), so hard to ascertain. Have raised hosting support tkt to ask.

Have you updated anything else at the same time e.g. php version? No. Still using PHP 5.6.
  • emkt's Avatar
  • emkt
  • LIfetime Developer - Big Bamboo
  • 21 posts
  • Karma: 0
Last Edit: 11 months 2 weeks ago by emkt.
The administrator has disabled public write access.
Any security extensions installed on the site?

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
No. Just Backup, Form & Editor extensions installed.

Should I upgrade to php 7 anyway? Using PHP 5.6.24
  • emkt's Avatar
  • emkt
  • LIfetime Developer - Big Bamboo
  • 21 posts
  • Karma: 0
The administrator has disabled public write access.
You can upgrade - I'd make sure extensions support it - if using latest versions of JB they will work
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
With the site can you open a ticket and we can take a look (it will be tomorrow as its nearly 3am here)

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
The following user(s) said Thank You: emkt
Have migrated hosting to php 7 & updated form extension... System & front-end look good, no obvious issues.

Then have tried again to update Accordion Menu settings in 'buildr - Utafiti Home' template - and No 500 Internal Error msg..!!

But... CSS Update does not resolved in over 5 mins... Still showing Message:
Updating css for the utafiti theme.

Refreshed page and checked Accordion settings - have not saved.
  • emkt's Avatar
  • emkt
  • LIfetime Developer - Big Bamboo
  • 21 posts
  • Karma: 0
The administrator has disabled public write access.
If you can open a ticket we can take a look

please mention in the ticket you don't have a backup

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
The following user(s) said Thank You: emkt
Thanks Paul - increasing server memory and upgrading MySQL / php 7 resolved issues... SOLVED..!
  • emkt's Avatar
  • emkt
  • LIfetime Developer - Big Bamboo
  • 21 posts
  • Karma: 0
The administrator has disabled public write access.
Thanks for the update

Best of luck with the site

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers