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Error Buidr template

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Hi there

My website: www.aesignage.co.za/

When I try doing anything at the backend by the template section
I get the follow errors



Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}

Please advise how this can this be fixed

and I got a error when I updated to joomla 3.7.3

see both attachments

Help would be appreciated
Attachments:
  • Juicyberries's Avatar
  • Juicyberries
  • 3 Month Basic
  • 191 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Martie,

Did the template back end work before you updated?
Have you made any changes to the template after update?
  • paulus103's Avatar
  • paulus103
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The administrator has disabled public write access.
With the second screenshot

Have you checked to see if the database needs updating?

extensions > manage > database

Cheers
Paul
  • paulus103's Avatar
  • paulus103
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The administrator has disabled public write access.
Do you have a backup?

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
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  • Karma: 603
The administrator has disabled public write access.
2017-07-24_15h54_16.png


This section

If it flags up an issue click the fix button

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
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  • Karma: 603
The administrator has disabled public write access.
Data base is fixed see attached

but I still get this error message when I try do changes to the template
( colours extra)

Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}
Attachments:
  • Juicyberries's Avatar
  • Juicyberries
  • 3 Month Basic
  • 191 posts
  • Karma: 0
The administrator has disabled public write access.
Do you have a backup in place for the site?

And can you create a ticket for the site

thanks
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Morning

ok I'm creating a ticket now

thx
  • Juicyberries's Avatar
  • Juicyberries
  • 3 Month Basic
  • 191 posts
  • Karma: 0
The administrator has disabled public write access.
Hi


this is my supprot ticket

[SUPPORT-12JOFTE85X] Error, build

thx
Martie
  • Juicyberries's Avatar
  • Juicyberries
  • 3 Month Basic
  • 191 posts
  • Karma: 0
The administrator has disabled public write access.
Thanks Martie

I just replied but will try again later

Cheers
Paul
  • paulus103's Avatar
  • paulus103
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers