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500 error in backend

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Hi there,

I have just tried to install Buildr template. When I was tring to enter the template in backed, I got stuck because it didn't simply work showing a 500 error.
All the requirements were downloaded, installed and enabled.
Simply it does not work.
Any ideas?
Rgds
Aron
  • mindenaron's Avatar
  • mindenaron
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Hi Aron,

Do you see any error in the browser console window?

Are you able to install other Joomla Bamboo templates?

Cheers
Paul
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  • manh
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Hi Paul,

I was able to install another (corporation) template and it runs as expected on the live site.
I installed Buildr on localhost, it works fine there but not on my live site. Here is the message I get (in Hungarian):

A(z) www.online-angol.com oldal nem működik
A(z) www.online-angol.com jelenleg nem tudja kezelni ezt a kérést.
500

It says that the www.online-angol.com is not working since it is not able to handle this request, and there the 500 I guess refers to the error.
That's it.
A white full blank page with a said smiley on top

When I change the default template to Buldr, the template work on front end, it is just useless because I cannot set up anything this way.
  • mindenaron's Avatar
  • mindenaron
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Last Edit: 8 years 2 weeks ago by mindenaron.
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Hi there,
Could you create a ticket with J login details so we can see what's happening?
Thanks
  • Anthony Olsen's Avatar
  • Anthony Olsen
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Im having same issue....this thread ends with no solution?
  • LEE BRUSO's Avatar
  • LEE BRUSO
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Hi Lee,

I think this was an issue with a htaccess file but can't be sure.

If you are having an issue, please open a ticket with login information so we can take a look.

Regards,

Rob
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  • Robert Went
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zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers