Hello,

I created a ZenTools slideshow in the banner with three images from articles. When the page loads, they are the same size and work perfectly. When you begin to scroll down the page with a mouse or arrow key, they change sizes and not to their original or correct size. stmatt.rosernet.com

I have the exact same settings and images used in a Xero template site and they work fine. red.churches.hosting

Also, the back arrow on the slide show does not highlight properly and doesn't work. You can mouse over an area above it and find the link.

Thanks,
Jeff

Hi Jeff,

Is this with zentools1 or zentools2?

Can you also list the version number

Cheers
Paul

Hello Paul,

It is Zentools 1.13.7.

I downloaded the Responsive 2 quickstart yesterday.

Thanks,
Jeff

Hi Jeff,

Do you have a link for the site?

Cheers
Paul

Hello Paul,

stmatt.rosernet.com is the one that isn't working with Responsive 2

red.churches.hosting is the one that does work with Xero and is using the same images and
settings.

Thanks,
Jeff

Hi Jeff,

This is showing as 404 but don't think that this is related

src='/google_analytics_auto.js'>

I've had to remove the script tags for the message to display

All the same versions of template and zentools etc on both sites?

Cheers
Paul

Hello Paul,

Zentools version is the same on both sites.

The stmatt.rosernet.com is Responsive2 while red.churches.hosting is Xero.

Thanks,
Jeff

Hello Paul,

Do you get a 404 when just going to home page?

Thanks,
Jeff

Looks site wide 404 wise

I'll need to ask a developer for the slideshow issue

Cheers
Paul

Hello Paul,

Sorry to be a bother.

Were you able to access stmatt.rosernet.com/ ?

Should I open a ticket?

Thanks,
Jeff

Yep I can see it

I'll ask a developer when they are online tonight ticket wise

Cheers
Paul

Hello Paul,

Did this turn out to be a tough one?

Thanks,
Jeff

Yes sorry a bit problematic

Can you try disabling the animation effect for that row

Cheers
Paul

I disabled the Banner Row animation in the Responsive2 - Default template but it didn't affect the issues.

Thanks,
Jeff

I left animation off on the banner, then disabled lazyload and the image resizing issue quit but the directional arrow issues are still there.

Thanks,
Jeff

yes this is a weird one

The developer doesn't see the issue on his machine

Can you try disabling the responsive image option in the zentools module as a test

Cheers
Paul

I turned animation back on, enabled lazyload and disabled "Resize images based on screensize" in the module and the image works fine on all devices.

The directional arrows are still wrong on the pc screen and iPad landscape. They change to swipes on smartphone and iPad portrait.
Thanks,
Jeff

Thanks Jeff

I'll pass that on up the chain of command

Could you create a ticket for the site

Thanks
Paul