Hi There,

My menu bar in the top right hand corner doesn't work on the front page (index page) of the site, on all devices and I would like your advice on how to correct the problem.

The main menu links are working.

My site is www.noasc.com

Once you click on a link and a new page appears the menu bar works.

Your help would be great fully appreciated.

Kuniyo.

Hi Guys,

I updated the template to 1.3.3 and now if seems to work on PCs but still not mobile devices.

Your help would be appreciated.

Thanks.

Hi Guys,

I have been working on the problem and found out it was my Abpro Appointment module on the index page causing the problem. When I unpublish this module from the index page, the Offcanvas menu in the top right hand corner works.

Is there anything I have to do to the template to enable this module to work correclty on the index page and not affect the Offcanvas menu button, or do I need to talk to the extension developer?

Kuniyo.

Hi Kuniyo,

Is this disabled now?

As I can't seen an error and the menu is viewable

Was the issue that the off canvas wouldn't open or was the menu content not displaying?

Cheers
Paul

Hi Paul,

Thanks for the response.

The offcanvas menu icon was smaller than normal and when clicked it didn't display the menu.

I am still having problems with the Abpro booking extension breaking the template in mobile view. But when I change the template to Protostar it works with no problems in the mobile view. It seems to be the settings with the Venture template.

It would be appreciated if you check this and advise what I need to change with the Venture template.

Thanks,
Kuniyo.

Hi Kuniyo,

It sounds like the module might be loading a second copy of jQuery which is causing javascript errors. There may be an option in the module settings to turn that off.

Regards,

Rob

Hi Robert,
Thanks for the reply.
The booking screen is not a module but an component being called by a menu button.

Why would the booking component work with the standard Protostar template, but not the Venture template? Doesn't this mean that the problem lies with settings in the Css of your Venture template?

The link to the screen in question is:
noasc.com/en/noasc-reservations/activity-bookings/activity-tour-lesson-reservations

Is there an option in the component to turn off its jquery?

Cheers
Paul

Hi Paul,

I cannot see the component in the plugin section under the Extension tab, but it is showing under the Component tab of my joomla 3.6.4 backend. There is only a JqueryTooltip setting and this is set to Off.

My CSS settings for the Venture template are as follows:
Current Venture Settings
Template Settings
theme-blues
bannerheight-460px
open_panel_trigger-
top_row_style-fullwidth
banner_row_style-
grid1_row_style-secondary-row
grid2_row_style-white-row
grid3_row_style-primary2-row
grid4_row_style-secondary-row
grid5_row_style-white-row
grid6_row_style-secondary3-row
bottom_row_style-white-row
footer_row_style-
font_awesome_type-all
framework_enable-0
framework_version-bootstrap2
use_font_loader-0
use_typekit-0
typekit_id-
bodyfont--1
bodyfont_custom-Open+Sans:300
headingfont-sans-serif
headingfont_custom-Open+Sans:600
navfont--1
navfont_custom-Open+Sans:600
logofont-sans-serif
logofont_custom-Lato:600
customfontselector-
customfont-Cambria, Georgia, Times, Times New Roman, serif
customfont_custom-
customFontCSS-
hidefrontpage-0
force_equal-1
layout_preset-default_positions
enable_responsive-1
allow_pinch-1
navcollapse_type-toggle
tablet-max-width-787px
phone-max-width-620px
gridcollapse-1080px
navcollapse-900px
dropdown_animation-fading
menu_align-center
accordion-1
accordionType-accordion
accordionOpenFirst-0
accordionShowActive-0
offcanvas_position-right
offcanvas_width-wide
offcanvas_min_width-desktop
offcanvas_trigger-
onepage-0
homelink-
bannerlink-
grid1link-
grid2link-
grid3link-
mainlink-
grid4link-
grid5link-
grid6link-
bottomlink-
enable_slideshow-1
slideshowduration-10000
transitionspeed-600
bannerimages-/images/Slideshowphotos
enable_animations-1
top_animation-lightSpeedIn
header_animation-none
banner_animation-fadeInUpBig
grid1_animation-none
grid2_animation-fadeInRightBig
grid3_animation-fadeInLeftBig
main_animation-none
grid4_animation-fadeInDownBig
grid5_animation-fadeInUpBig
grid6_animation-none
bottom_animation-none
footer_animation-none
lazyload-1
llselector-#main img
llnotselector-.none
backtotop-1
stickynav-1
twitter-1
twitter_share-1
twitter_username-noasc
facebook-1
facebook_url-https://www.facebook.com/pages/NOASC-Adventure-Tours/177394528966679?ref=hl
facebook_share-1
gplus-1
gplus_share-1
gplus_url-https://plus.google.com/u/0/b/104410779350108016434/+Noasc/posts/p/pub
pinterest-0
pinterest_share-0
pinterest_url-http://www.pinterest.com
pinterest_default_image-
devmode-0
watch_mode-0
compresscss-1
gzip_css-1
add_to_compiler-
compressjs-1
gzip_js-1
disable_captionjs-1
add_to_compressor-
replace_jQuery-0
jquery_location-//ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js
enable_cdn-0
cdn_url-http://www.google.com
after_head_scripts-
before_head_scripts-
after_body_scripts-
before_body_scripts-
mobile_detect-1
remove_generator-1
custom_generator-
advanced_setting-1
hide_info-0
active_tab-settings
compile_required-0
load_template_css-1
print_settings-1
socialicons-stdClass Object
(
)

Layout Settings
Position: top1 - 6 cols
Position: top4 - 6 cols
Classes: stack-phones no-change-phones zen-animate lightSpeedIn fullwidth

---

Position: logo - 12 cols
Classes:

---

Position: menu - 12 cols
Classes: stack-tablets stack-phones

---

Position: banner - 12 cols
Classes: zen-animate fadeInUpBig

---

Position: tabs - 12 cols
Classes:

---

Position: grid1 - 3 cols
Position: grid4 - 9 cols
Classes: secondary-row

---

Position: grid5 - 3 cols
Position: grid8 - 9 cols
Classes: stack-tablets zen-animate fadeInRightBig white-row

---

Position: grid9 - 3 cols
Position: grid12 - 9 cols
Classes: zen-animate fadeInLeftBig primary2-row

---

Position: above - 12 cols
Classes:

---

Position: abovecontent - 12 cols
Classes:

---

Position: maincontent - 4 cols
Position: sidebar1 - 4 cols
Position: sidebar2 - 4 cols
Classes: stack-tablets stack-phones

---

Position: belowcontent - 12 cols
Classes: stack-tablets stack-phones

---

Position: below - 12 cols
Classes:

---

Position: grid13 - 12 cols
Classes: zen-animate fadeInDownBig secondary-row

---

Position: grid17 - 6 cols
Position: grid18 - 6 cols
Classes: zen-animate fadeInUpBig white-row

---

Position: grid21 - 3 cols
Position: grid22 - 3 cols
Position: grid23 - 3 cols
Position: grid24 - 3 cols
Classes: secondary3-row

---

Position: bottom1 - 2 cols
Position: bottom2 - 2 cols
Position: bottom3 - 4 cols
Position: bottom4 - 2 cols
Position: bottom5 - 2 cols
Classes: white-row

---

Position: footer - 6 cols
Position: copyright - 6 cols
Classes:

---

Theme Settings
twidth-1140px
gutter-20px
gutter-pc-3%
sidebar_top_margin--90px
primary-2980B9
secondary-0093D0
body-bg-darken(fafafa,3%)
border-color-e6e6e6
text-color-4D4F5A
heading-color-333333
banner-bg-10222B
banner-text-color-ffffff
banner-transparency-0.7
bannerheight-460px
social-icon-color-ffffff
[email protected]
[email protected]
[email protected]
top-link-color-fff
[email protected]
btn-primary-color-5f9dc9
btn-primary-color-hover-dde5eb
btn-primary-bg-0b568c
btn-primary-bg-hover-3598de
navbar-default-link-color-ffffff
navbar-default-link-background-transparent
navbar-default-link-hover-color-ffffff
navbar-default-link-hover-bg-rgba(0,0,0,0.4)
navbar-default-link-active-color-ffffff
navbar-default-link-active-bg-rgba(0,0,0,0.4)
navbar-text-color-999999
dropdown-bg-ffffff
dropdown-fade-96%
dropdown-link-color-333333
dropdown-link-hover-color-ffffff
[email protected]
dropdown-link-active-color-ffffff
[email protected]
dropdown-header-color-333333
logo-color-ffffff
[email protected]
[email protected]
off-canvas-header-ffffff
off-canvas-text-color-ffffff
off-canvas-link-color-eeeeee
overlay-transparency-0.6
overlay-bg-ffffff
zen-panel-bg-rgba(255,255,255,0.95);
zen-panel-color-333333
zen-panel-link-color-1c87d4
input-min-height-42px
input-bg-ffffff
[email protected]
input-color-333
top_row_style-fullwidth
banner_row_style-
grid1_row_style-secondary-row
grid2_row_style-white-row
grid3_row_style-primary2-row
grid4_row_style-secondary-row
grid5_row_style-white-row
grid6_row_style-secondary3-row
bottom_row_style-white-row
footer_row_style-
font_awesome_type-all
framework_enable-0
framework_files_group-normalize_print_glyphicons_scaffolding_type_code_grid_tables_forms_buttons_component-animations_dropdowns_button-groups_input-groups_navs_navbar_breadcrumbs_pagination_pager_labels_badges_jumbotron_thumbnails_alerts_progress-bars_media_list-group_panels_responsive-embed_wells_close_modals_tooltip_popovers_carousel_utilities_responsive-utilities_
framework_version-bootstrap2
font-size-base-13px
line-height-base-1.4em
body-font-weight-500
headings-font-weight-300
navfontweight-300
logo-font-weight-600
logo-font-size-4em
logo-line-height-1.2em
tablet-max-width-787px
phone-max-width-620px
gridcollapse-1080px
navcollapse-900px
container-width-80%
tablet-container-width-85%
phone-container-width-80%
dropdown_min_width-300px
menu-animation-0.4s
enable_slideshow-1
enable_animations-1
top_animation-lightSpeedIn
header_animation-none
banner_animation-fadeInUpBig
grid1_animation-none
grid2_animation-fadeInRightBig
grid3_animation-fadeInLeftBig
main_animation-none
grid4_animation-fadeInDownBig
grid5_animation-fadeInUpBig
grid6_animation-none
bottom_animation-none
footer_animation-none
social-top-offset-170px
compresscss-1
add_to_compiler-
framework_files-

Hi Kuniyo,

With the component enabled what errors do you see listed in the console browser tab?

If the menu isn't appearing at all then as Rob suggests it points to a js conflict

Cheers
Paul

Hi Paul,

This menu problem has been fixed by uninstalling the ABpro Popup caller module on the front page.

Thanks.

Thanks for the update

Cheers
Paul