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Unable to Toggle Menu Selection - Backend

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Hi Guys,

I am unable to toggle the menu selection in the backend.

- the website was installed using Quickstart
- uploaded the template separately - issue appeared prior to the upload
- I tested it with a default template and it appears to work OK

Thanks again,

Steve

Website: www.forwardthinkingwebsolutions.com/~opeongo

Screenshot_031815_022636_PM.jpg
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Last Edit: 6 years 6 months ago by Steve.
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Hi Steve,

I'm not quite sure what you mean - where is that screenshot from?

Cheers
Paul
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The screenshot is from the template in the Menu Assignments area. When I click on the Toggle Button, I am unable to toggle the selection of each menus ... nothing happens.

I hope that makes sense.
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Have you updated Joomla recently?

Do you get the same if you clear the browser cache?

Cheers
Paul
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I updated the site to Joomla 3.4 earlier this week. I'm not sure it was working before then though.

- Checked using Chrome, Firefox and IE
- Cleared the Joomla Cache and Cache under the Administrator area
- Cleared the browser cache in IE only. I do not typically use IE so it should not have had any files cached.

The result is the same ... the inability to toggle the selection.
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Do you get the same if you switch templates to a default template?

Cheers
Paul
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A default template worked correctly. I have someone else checking their version as well. I'll hopefully know my morning (my location), whether this is an isolated situation.
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Right - keep us posted :)
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I haven't heard anything yet this morning from another user (Janice).
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Right if there is still a problem please create a ticket so we can look at the issue

Cheers
Paul
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Absolutely Paul. Thanks for the direction and help. I'm going to be glad to finish up yet another project. :)
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Thanks :)
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Hi Steve,

Not sure if you have created a ticket but we have updated the template to fix a few outstanding issues

Cheers
Paul
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Hi Paul. I updated the template but the toggle issue still remains. It really is no big deal for me but I'm wondering perhaps if it is a Joomla 3.4 issue with non default Joomla templates.
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Does the latest Joomla update 3.4.1 have any impact?

Cheers
Paul
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Does any other toggles mess up - just wondering if an extension is running a script that might might break the user interface like this
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Thanks for that reminder Paul to update to 3.4.1. I had intended to do that before testing. With that said, the Joomla update appears to have fixed the issue. :)
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ah cool :)

Thanks for the update

Cheers
Paul
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