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Saving Theme Magic

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Anything happens when saving the Theme Magic costumization, the orange bar progress is as shown and the Preview of my website is not complete.
Schermata2016-08-02alle08.14.54.png
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Hi

Are you on a live host or a local server?

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Paul
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Hi Paulus, I am on a live host. I've not used a lot Theme Magic till now, can't say exactly what is wrong with Saving.
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Hi Again,

Which template version number are you using?

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Paul
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If uncertain of the version number

www.joomlabamboo.com/blog/how-to-joomla/how-to-find-a-version-number-of-an-extension-plugin-or-template

You can do this for any component, template, plugin or module
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Name:
Newstream2
Version:
1.0.1
Released Date:
September 2014
Author:
Joomlabamboo

Checked the Changelogs for the template, but I didn't find new ones.
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Thanks. I didn't know, it is useful.
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There is a more recent version

www.joomlabamboo.com/downloads/template-downloads?param=newstream2

Can you backup and install this version

After install can you try compile less to css

And then save and try again theme magic

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Paul
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The following user(s) said Thank You: Max
Good! I'll try soon.
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No problem best of luck

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Paul
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Hi, unfortunately the new version didn't solve the problem with both Theme Magic and LESS to CSS compilation.
The site doesn't seem to be affected by the problem, but I can't use the functions offered by the Theme Megic.
As a test, I also tried to Save As the Theme Magic, but didn't work as well.
Schermata2016-08-04alle18.03.17.png
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Ok

Are you seeing any error in the web browser console tab?
On Chrome on a pc that's f12 and click the console tab
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What is the memory limit on the hosting account?

Do you have any security extensions installed?
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I don't use Chrome, is almost unknown to me, but I tryed and found as in the attachment.
The hosting space is unlimited. I shouldn't have security extensions, at least I didn't install them intentionally.
Schermata2016-08-04alle18.54.25.png
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Changed the Theme from red/blue in "default", Save As and it worked.
Schermata2016-08-04alle19.41.46.png


Compiling LESS to CSS still failed.
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Hi Max

Can you open a ticket and we can take a look

please include ftp and cpanel access just in case

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Paul
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Before open the ticket as you suggested, I made another attempt: previously I created a customized theme, but LESS to CSS still failed.
I tryed again with compilation, now clicking on the dropdown menù arrow of the LESS to CSS and choosing explicitly the new theme (only), this time the complation worked.

Seems I made something wrong with red/bue Theme.


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hmm perhaps an invalid value somewhere

Are you ok now?

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Paul
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I think so Paulus. Except the red/blue theme, others work well.

Recently I tried to make little changes, I'm not so expert, so something went wrong with the red/blue theme, I've kept untouched since my first installation.

I wonder if it could be the case to reinstall the template or some modules for managing the layout with minor effects.

Anyway, thanks for your assistance.
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When it went wrong - what happened?

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