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Hi, I've installed Nebula template on Joomla 3.3.
These are the problems:
- when I scroll page down, it appear a white band fixed top. I don't want it because when I scroll website on tablet or smartphone, I can't see a page content.

- on tablet and smartphone (I use megamenu) menu don't work well: if I click on menu and I scroll page, It desappears so I can't use menu!

- there are many problem whit Ipad and MAC visualization

Can you help me?
  • Tamara Cagnin's Avatar
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Are you using the latest version of the template?

What number version do you have installed?

Cheers
Paul
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Can you also add a link for the site

Cheers
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www.reneinspiredbylove.it/reneinspiredbylove


Template Information

Name:
Nebula
Version:
1.4.2
Released Date:
01 July 2013
Author:
Joomlabamboo
  • Tamara Cagnin's Avatar
  • Tamara Cagnin
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Just as a note this is best way to find a version number

www.joomlabamboo.com/blog/how-to-joomla/how-to-find-a-version-number-of-an-extension-plugin-or-template

I think it will be the same version number however in regards to the template
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can you attach a screenshot of the ipad as I don't see the same issue

Cheers
Paul
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I'm sorry, but I havn't Ipad. I think the problem is the same of smartphone!
  • Tamara Cagnin's Avatar
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I don't see a white band on the site

I see an issue with the logo coming slightly down the page

Do you mean the menu isn't sticky?
Sticky menus don't work well on mobiles so they are moved
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Sorry if I write you only now but I can't do it before!
I attach a screenshot of my smartphone
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Another attach
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Can you try attaching using the chrome browser?
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Hi, I'm trying to solve the problem. I was can't work on website before.
At the moment, first problem is that on smartphone I can't chose every link on website menu (on the left). I can click only on principal link but not on submenu:
WORKS (OK)
--LE CREAZIONI
----CARDS & TAGS (if I click on, it don't open the page)
----ALBUM (if I click on, it don't open the page)
----LAYOUT (if I click on, it don't open the page)
----....
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Last Edit: 6 years 4 months ago by Tamara Cagnin.
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Can you confirm the device you are using?

I will ask the developers about this as I thought their was an issue similiar to this that was fixed

Cheers
Paul
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My web site is on Aruba.it host.

I'm looking website on my smartphone Samsung Galaxy Note4, Galaxy S2, Tablet ASUS TF. Same problem with IPhone and IPad.
Thank you.
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Hi

I'll check on this and get back to you

Cheers
Paul
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The following user(s) said Thank You: Tamara Cagnin
Hi! I've installed Joomla 3.4 and Nebula template as a new website.
Now It's OK.
I have this problem on menu administrator on frontend. I've created a new link to create and modofy K2 articles but when I click on it I see this error:

Fatal error: Uncaught exception 'RuntimeException' with message 'Unknown column 'header' in 'field list' SQL=SELECT `new_url`,`header`,`published` FROM `bev1h_redirect_links` WHERE `old_url` = 'www.reneinspiredbylove.it/reneinspiredbylove-start/index.php?option=com_k2&view=item&layout=itemform&task=add&Itemid=287' LIMIT 0, 1' in /web/htdocs/www.reneinspiredbylove.it/home/reneinspiredbylove-start/libraries/joomla/database/driver/mysql.php:332 Stack trace: #0 /web/htdocs/www.reneinspiredbylove.it/home/reneinspiredbylove-start/libraries/joomla/database/driver.php(1239): JDatabaseDriverMysql->execute() #1 /web/htdocs/www.reneinspiredbylove.it/home/reneinspiredbylove-start/plugins/system/redirect/redirect.php(86): JDatabaseDriver->loadObject() #2 [internal function]: PlgSystemRedirect::handleError(Object(RuntimeException)) #3 {main} thrown in /web/htdocs/www.reneinspiredbylove.it/home/reneinspiredbylove-start/libraries/joomla/database/driver/mysql.php on line 332

Do you know what is it?
Thank you
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I can't see administration panel fot K2 on frontend!
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Hi,

Looks like there is an issue with your database. I would use the fix database tool in the sites admin.

This is for J2.5 and the interface has chnaged but it will give you the idea:
www.joomlabamboo.com/blog/how-to-joomla/how-to-fix-database-issues-in-joomla-25

Thanks
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