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language prefix

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10 years 2 months ago
Hi,

I know this isn't template related but joomla I'm at end of my options and hope you have the knowledge.

I added multi language to my local website, J 3.1.5 with success
Added same to production website J 3.2.1
Both have Dutch language as Default.
Both have plugin language filter >> Remove URL language code = enabled

Difference is that on local the language prefix "nl" isn't displayed in the url the other languages are displayed.
Local: For some reason the menu option are automatically prefixing the the not default languages and not prefix the default.

Production:
The menu's are not prefixing any language so the url's are linked to a "non existing page"
If i switch the language switcher it's working but using the menu's it isn't.
Is this J3.2.1 related, Is there a solution?
Any help is appreciated.

Hugo
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10 years 2 months ago
Hi Hugo,

Can I suggest checking out this link - its very hard to troubleshoot multi language

www.templatemonster.com/help/joomla-3-x-configuration-multilanguage-site.html

and please note the coment from out good friend Rob Went at the bottom :)

Cheers
Paul
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10 years 2 months ago
Hi,

I followed the instructions, also the note from Rob Went
but i don't see the language menu's displayed.

should i make a ticket so you can login and see what happens?

Hugo
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10 years 2 months ago
Hi Hugo,

Troubleshooting multi language falls outside our support levels I'm afraid as it can get complex/time consuming and its not an issue relating to a template - its a configuration issue

It would be something we can look at using a custom support block but I'd need to check with anthony on time required for this if you were interested

Cheers
Paul
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10 years 2 months ago
I'm still insterrested!
What should i do?
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10 years 2 months ago
I'll talk to the developers and get back to you asap

Cheers
Paul
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10 years 2 months ago
Hi Hugo,

Talking to the team it would be a minimum of 1 hour custom support as these are notoriously problematic

It could be more but if you want to go ahead please purchase the 1 hour support slot and create a ticket and we can go from there

Cheers
Paul
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10 years 2 months ago
1 hour custom support blocks can be purchased via your profile accessible via the menu

Cheers
Paul
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