Hello Bamboo Team,

My subscription was again terminated after I bought a custom block. I don't know why it does it every time I pay for something.

Nevertheless your support is awsome!

Benjamin

Hi Benjamin,

Sorry about this I think I've fixed your account does you email end in

prinz.at

Cheers
Paul

Thanks for the quick fix as always

Yes it ends with prinz.at and everything seems to work again.

How does it work with the custom block? Should I open a ticket or via mail?

Cheers

Hi Benjamin

Its best to open a ticket

Cheers
Paul

Ok I will

Thanks

Thanks

Cheers
Paul

Hi Benjamin,

Can you point me to the forum thread regarding the custom work?

My apologies but I can't remember what this was for - I've searched and racked my memory but can't remember

Cheers
Paul

Hi Paul

We only talked about this topic here in this thread. That is what meant when I was talking to Rob.

My apologies if I misinterpreted how the procedure works with custom blocks. I thought first you you buy a custom block and then you specify the details.

If the bought custom block doesn't fit my requirement, please don't hesitate to make an offer and I will consider it.

Cheers
Benjamin

Thanks Benjamin,

Rob just updated your ticket

Cheers
Paul