Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

Image not resizing

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

see www.joomlabamboo.com/forum/zentools/70831-dark-overlay-white-text/Page-2#71589, where I mentioned this problem already, but manage to work around. However, this time, I'm unable to do a work around. All the pictures, except the last, have the same dimensions. That last picture resizes only in the width, not the height. See below:
MediaGallery-ConvertingBiomasstoChemicalsEnergy-1.jpg


The grid settings are as follows:
gridimage.jpg


Ref:. goo.gl/laOLF
If you need access, see SUPPORT-M4TD6603G2

Thank you,
Philipp
  • SteinerPDP's Avatar
  • SteinerPDP
  • 12 Month Developer
  • 397 posts
  • 3 Thanks
  • Karma: 2
Last Edit: 11 years 10 months ago by SteinerPDP. Reason: added explanations
The administrator has disabled public write access.
Hi Phillip,

When I click on the item that hasn't been resized the image doesn't show in the actual content item.

Where is that coming from?

Anthony
  • Anthony Olsen's Avatar
  • Anthony Olsen
  • LIfetime Developer - Big Bamboo
  • 23925 posts
  • 788 Thanks
  • Karma: 433
The administrator has disabled public write access.
it's the default image, used if there is no content image.
  • SteinerPDP's Avatar
  • SteinerPDP
  • 12 Month Developer
  • 397 posts
  • 3 Thanks
  • Karma: 2
Last Edit: 11 years 10 months ago by SteinerPDP. Reason: corrected typos
The administrator has disabled public write access.
installed v1.5.0. Problem is still there:
KnowhowGallery-DalinYebo_BiomasstoChemicalsEnergyDalinYebo_BiomasstoChemicalsEnergy-1.jpg

(www.dalinyebo.com/knowhowoverview/knowhow-gallery)
  • SteinerPDP's Avatar
  • SteinerPDP
  • 12 Month Developer
  • 397 posts
  • 3 Thanks
  • Karma: 2
Last Edit: 11 years 10 months ago by SteinerPDP. Reason: wrong url
The administrator has disabled public write access.
The following user(s) said Thank You: Zuzuzu
Hi
but when I check your site, I see that natural size of square images is 350x350 and those correctly resized are 350x129px...at least this is what I can see. So if you want to get exact dimensions use exact dimension setting inside ZenTools module instead of Smart Crop and Resize.
  • Zuzuzu's Avatar
  • Zuzuzu
  • LIfetime Developer - Big Bamboo
  • 1925 posts
  • 107 Thanks
  • Karma: 67
The administrator has disabled public write access.
Hi Zuzuzu,

the pictures you were looking at were the ones the grid cropped. Original sizes are:
- for goo.gl/gZNpC the original size is 760x279 (280). The grid turns into 350x350 (goo.gl/DUzj5)
- for the other pictures they are either 950x350 or 760x280. The grid turns them into 350x129px.

The grid settings for Smart Crop and Resize is 350x129px, which is also the "Small" picture default setting of the K2.

The ratios for all pictures are the same

The only difference between the two pictures is the source:
- the first one is the "placeholder" picture (see #72390)
- the ones that size correctly are the K2 content picture.
DalinYebo_BiomasstoChemicalsEnergy-Administration.jpg



I just tried the following: I set the Smart Crop and Resize to 350x50px. Here is the result:
MediaGallery-DalinYebo_BiomasstoChemicalsEnergy-3.jpg


Only K2 images resize correctly.

Hope this helps you to find the bug.

Thank you,
Philipp
  • SteinerPDP's Avatar
  • SteinerPDP
  • 12 Month Developer
  • 397 posts
  • 3 Thanks
  • Karma: 2
Last Edit: 11 years 10 months ago by SteinerPDP. Reason: corrected typos
The administrator has disabled public write access.
Anybody???

(you can access our site via the credentials provide in the ticket: see #72352 above)
  • SteinerPDP's Avatar
  • SteinerPDP
  • 12 Month Developer
  • 397 posts
  • 3 Thanks
  • Karma: 2
The administrator has disabled public write access.
Hmm sorry this has gone on for so long.

I think this happened in a recent update where the placeholder image is not getting processed by the image resized.

Ill add this to an update and release today.

Anthony
  • Anthony Olsen's Avatar
  • Anthony Olsen
  • LIfetime Developer - Big Bamboo
  • 23925 posts
  • 788 Thanks
  • Karma: 433
The administrator has disabled public write access.
Sorry it took so long to see what the issue was.

1.5.1 fixes this plus the read more issue.

Thanks
  • Anthony Olsen's Avatar
  • Anthony Olsen
  • LIfetime Developer - Big Bamboo
  • 23925 posts
  • 788 Thanks
  • Karma: 433
The administrator has disabled public write access.
Anthony,
thank you, this one is now resolved.

Read more: The button only works PARTIALLY, and when it does it gives 404 errors. I posted the problem under its forum topic: www.joomlabamboo.com/forum/general-joomla-support/71516-add-readmore-link-inside-lightbox#73054
  • SteinerPDP's Avatar
  • SteinerPDP
  • 12 Month Developer
  • 397 posts
  • 3 Thanks
  • Karma: 2
The administrator has disabled public write access.
Ok thanks.

Will follow up there.

Anthony
  • Anthony Olsen's Avatar
  • Anthony Olsen
  • LIfetime Developer - Big Bamboo
  • 23925 posts
  • 788 Thanks
  • Karma: 433
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers