Support Forum

  • Page:
  • 1

Email Notice of Subscription Ending

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Hello,
Your email is asking me to renew my subscription because, as you say, I have only 10 days left in my subscription…. yet when I use your link (below) to log
into my account I see that I have 127 days left.. Please explain.
Thank you
Elizabeth Wallace
Attachments:
  • Elizabeth Wallace's Avatar
  • Elizabeth Wallace
  • 12 Month basic
  • 404 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Elizabeth,

I will need to check with anthony on monday as the account itself shows expiry on

Mon, 22 Feb 2016 11:01:36 CST

Sorry for any confusion

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
thanks.... did you see the attachement?
  • Elizabeth Wallace's Avatar
  • Elizabeth Wallace
  • 12 Month basic
  • 404 posts
  • Karma: 0
The administrator has disabled public write access.
Yes I will check with Anthony on this

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Please see attached receipt. And let me know what went wrong tomorrow so that this does not happen again!

Thank you.
Elizabeth
Attachments:
  • Elizabeth Wallace's Avatar
  • Elizabeth Wallace
  • 12 Month basic
  • 404 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Elizabeth,
It seems like you may have two different accounts:

ecallawb & betsywallace.

The ecallawb one is running out on 22nd February.

Thanks
  • Anthony Olsen's Avatar
  • Anthony Olsen
  • LIfetime Developer - Big Bamboo
  • 23925 posts
  • 788 Thanks
  • Karma: 433
The administrator has disabled public write access.
hmmmm

Thank you. Guess i must really love Joomla Bamboo!

Elizabeth
  • Elizabeth Wallace's Avatar
  • Elizabeth Wallace
  • 12 Month basic
  • 404 posts
  • Karma: 0
The administrator has disabled public write access.
can you locate the receipt for that one that I must have paid for in February 2015... so I can claim it on my income taxes?

Thanks
Elizabeth
  • Elizabeth Wallace's Avatar
  • Elizabeth Wallace
  • 12 Month basic
  • 404 posts
  • Karma: 0
The administrator has disabled public write access.
Hi Elizabeth,

Are you able to print the invoice via the link on the sidebar at the top of this page?
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
pront-invoice.png
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Thanks, just looked in the other account and the invoice was paid Dec. 2014 so I can not use it for 2015.. oh well.

Elizabeth
  • Elizabeth Wallace's Avatar
  • Elizabeth Wallace
  • 12 Month basic
  • 404 posts
  • Karma: 0
The administrator has disabled public write access.
ah I've done that a few times :(

So annoying

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers