Good morning all and thanks so much for developing this amazing module!

I've a little problem, can someone help me?

If I use K2 Categories for display captify contents all goes good.

If I use K2 Item source in front end i see this message:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This e-mail address is being protected from spambots. You need JavaScript enabled to view it and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Any ideas?

Thanks!

Pier

Hi Pier,

The content in question is accessible outside of the module?

The module and k2 are up to date?

Cheers
Paul

Hi Paulus

Everything on the site is up to date.

I've tryed to show the content (k2 item) by menu and it seems ok.

Are you using sef urls for the site?

If you disable that and rename the htaccess file - does that help?

Actual configuration:

Search Engine Friendly URLs Yes
Use URL rewriting No
Adds Suffix to URL No
Unicode Aliases No

I've tryed to variate this parameters but nothing happens.

What joomla version are you using?

What is the module and k2 version you have installed?

Cheers
Paul

Joomla 2.5.22

Captify Version: 1.1.14

K2 v2.6.8

Thanks

I've just set this up successfully on a local host

This error normally means a server issue - have you checked any of the server logs?

Cheers
Paul

Ok, after some asking I found... that I have no access to control panel on this server, so no logs

Ok I'll need to ask for advice on this from a developer as to how to troubleshoot this further

Cheers
Paul

Thanks Paul, you're very kind!

We try our best - it may be after the weekend before I hear back

Cheers
Paul

Hi,

In global configuration, can you please try turning error reporting to 'development' and then check the site again to see if it gives you any error messages.

Is the site multi-lingual or one language?

Which version of php is running on your server?

Regards,

Rob

Hi robwent,

the site is in en-Gb language at the moment.

Php version 5.3.13

Errors:

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/plugins/system/rokextender/rokextender.php on line 32

Strict Standards: Non-static method RokCandyHelper::getMacros() should not be called statically, assuming $this from incompatible context in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/plugins/system/rokcandy/rokcandy.php on line 28

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/administrator/components/com_rokcandy/helpers/rokcandy.php on line 13

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/administrator/components/com_rokcandy/helpers/rokcandy.php on line 14

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method RokCandyHelper::getUserMacros() should not be called statically in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/libraries/joomla/cache/controller/callback.php on line 159

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/administrator/components/com_rokcandy/helpers/rokcandy.php on line 24

Strict Standards: Non-static method RokCandyHelper::getTemplateOverrides() should not be called statically, assuming $this from incompatible context in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/administrator/components/com_rokcandy/helpers/rokcandy.php on line 18

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/administrator/components/com_rokcandy/helpers/rokcandy.php on line 41

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/administrator/components/com_rokcandy/helpers/rokcandy.php on line 42

Strict Standards: call_user_func_array() expects parameter 1 to be a valid callback, non-static method RokCandyHelper::readIniFile() should not be called statically in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/libraries/joomla/cache/controller/callback.php on line 159

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/plugins/system/rokbox/rokbox.php on line 51

Strict Standards: Only variables should be assigned by reference in /home/www-tol/rnuxstyf/public/wgcgroup.it/videoblog3/plugins/system/rokbox/rokbox.php on line 116

No fatal error listed?

Umh, no.

That's all.

right ok

I'll need to a ask a developer on above

Those to me don't look like enough to cause a white screen

Cheers
Paul

Hi

Can you provide a link for the page and what are the permissions like for it?

Cheers
Paul