I'm sure you've seen this hundreds of times before so sorry if im repeating but I've tried various things and not made any progress...

When installing the quickstart package for folio life - on completion i get the following error message on the front end:

The template you are attempting to use requires the Zen Grid2 Framework.
Please refer to the Zen Grid2 framework documentation for more information.

I've read you're Zen Grid Error Page article but I can't seem to resolve the problem

I have tried deleting the whole joomla install from the server and trying again. I've uninstalled and reinstalled the individual folio life template, along with the zengrid framework.

I've not come across this before and I'm unsure what to try next.

Any help would be much appreciated.

Many thanks

Jake

Hi Jake.,

There is a small chance that the package you were using was an old install. The latets version wont do this.

To avoid reinstalling you can just reinstall the zgf framework and uninstall the current version of Folio life and install the latest. Ive just updated the template with a small fix so you might want to grab it fresh now.

Cheers Anthony

Hi Anthony,

Thanks for the reply.

UnfortunatIy am still having the same problem. I have completely uninstalled joomla and reinstalled a freshly downloaded quickstart pack for folio life.

I have tried reinstalling the zgf and foliolife templates. The standard joomla templates work so it's got to be something to do with the link to zgf i suppose?

Sorry to come back on this but I've obviously got no further?

Is there something daft i might be missing? it wont be anything to do with the server type will it? previous sites have been run on linux servers - i think this is on windows.

cheers

Hi Jake,

I think this might be an issue with it being a Windows server. The server may not be responding with the proper paths to locate the framework. If you log us a support ticket with some ftp details I can have a look. This path issue may creep up with a lot of the modules as well so let me know.

Cheers,
Jason.

Hi Jason,

I was pretty sure it was the server so I got in touch with the host and had them swith the hosting to linux - which has solved the problem.

No ticket required but cheers again for quick responses.

Jake

Welcome Jake I'd always recommend a Unix server for Joomla.