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Problems installing Quickstart

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9 years 4 months ago
Hi,

I've never come across this problem before but can't seem to install any quickstart templates with sample data.

I've done this many times and it always works fine so wonder if you can shed any light on it. I've downloaded Responsive 2 latest quickstart - uploaded the zip fiel to plesk cpanel where domain is held. Extracted file. Started the manual installation wizard but it won't get past step 1 (I'll pm you the path if you want to see it)

I downloaded again thinking maybe it didn't download the quickstart properly - but still didnt' work. I also tried the Corporate Quickstart to see if it was Responsive but still no joy.

Any clues?

Thanks
  • Leon Cuzzilla's Avatar
  • Leon Cuzzilla
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Last Edit: 9 years 4 months ago by Leon Cuzzilla.
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9 years 4 months ago
Hi

Do you see any error in the browser console window?

Cheers
Paul
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9 years 4 months ago
And what php version is running on the server?

Cheers
  • manh's Avatar
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9 years 4 months ago
PHP 5.4.45

and no errors in console
  • Leon Cuzzilla's Avatar
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9 years 4 months ago
Hi Leon,
Yes might be good to see the path. Thanks - Can you create a ticket for that?
  • Anthony Olsen's Avatar
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9 years 4 months ago
Yes doing that now
  • Leon Cuzzilla's Avatar
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9 years 4 months ago
Thanks

Cheers
Paul
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9 years 4 months ago
It's all good now thanks.
  • Leon Cuzzilla's Avatar
  • Leon Cuzzilla
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9 years 4 months ago
Cheers
Paul
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