The dropdown menues suddenly stopped working on our lifestyle 2 based webpage. I.e. you see all level 1 menu items on the webpage (ariane.com), but the submenues do not expand on hoover (or click - we tried changing the template setting back and forth to be sure).

No work or known changes has been done recently related to the template or menu system.

Any clue where to start looking to fix the problem?

Hi

"No work or known changes"

Does that include updates?

Cheers
Paul

We have most likely done the built in Joomla updates last week or the week before. So i.e. any public updates supported by the Joomla installer. Could not find a log in the admin tool, so I have no clue what might have gone in.

Have you updated the T3 plugin?

Can you tell me the version number installed?

Cheers
Paul

T3 framework has version 2.50 and the date July 30th

Do you suggest that I downgrade to v 2.47 in your link? Anything special I should think of if downgrading?

Yes please try that

Just download and install as per the normal Joomla installer

Thanks
Paul

I'd always make sure to have a backup in place before updating

My apologies if I'm stating the obvious

Hi

I installed the T3 v 2.47 and it resolved the problem. Thanks alot for pointing me in the right direction.

We do indeed run daily backups, but restoring is really not the first option when you don't know what the cause of the problem is in the first place. It is kind of a wild goose chase. But thanks to your help the problem was identified. Hope it works better in the next T3 release.

Hi

Please don't update the T3 plugin unless the version changes on the template download page

This applies to any T3 template

Thanks
Paul

Hello there,

I am having the same problem with epicsalon.com. I don't believe there have been any updates, automatic or otherwise in the last 3 months.

How would I locate versions for template and t3 plugin, and which versions are current?

Thanks in advance

Hi

We have a doc that overs this

www.joomlabamboo.com/blog/how-to-joomla/how-to-find-a-version-number-of-an-extension-plugin-or-template

T3 Framework: 2.4.4
Lifestyle2 1.0.2

thanks!

Right - can you check the site to see if this applies

www.joomlabamboo.com/blog/how-to-joomla/how-to-fix-t3-mega-menu-hover-not-working-after-updating-to-t3-v2-3-0

I am seeing this on the domain

Deceptive site ahead

Attackers on ls-vk.ru may trick you into doing something dangerous like installing software or revealing your personal information (for example, passwords, phone numbers or credit cards).

I'm sorry I don't understand, can you please elaborate?

Thanks?
Tim

This is what I see in Chrome for epicsalon.com domain

If you have google webmasters/console I'd check to see if they list malware on the site

support.google.com/websearch/answer/45449?hl=en