Hi - I've installed K2 into Blankoshop template, J 2.5.19 and I've done something wrong.
If I try to create a new K2 item I get only a blank page with nothing on.
The same thing happens if I try to open a joomla article or menu.
Has anyone any ideas?
www.avrsonline.co.uk
Thanks
Ian

Please set error reporting in Joomlaglobal configuration to the Maximum level so we can see the actual PHP error message. Somehow I suspect that you will need to increase the memory_limit parameter in your php.ini file to a higher amount

Hi Mihha - thanks for getting back to me.
The global config link gives me the same blank page.
Should I increase the memory limit and see what happens?
Ian

Ah. I can't find php.ini without global config. Should I uninstall K2 and try again?
Thanks
Ian

Hi Ian,

Try asking the host for guidance on how to increase the memory limit they should be able to help you with this

Cheers
Paul

Thanks Paul - I've opened a ticket with them. I'll let you know what happens.
Any idea how much memory I should allow?

I suspect the question will be how much will they let you have

Try asking for 128MB

Cheers
Paul

Will do

Good luck with it

Cheers
Paul

Hmmph. I have a really useless guy on tech support today. He just said look on Google.
I found this site, which said to use cPanel create a new php.ini in the root directory: www.madgenius.com/portal/knowledgebase/38/Increase-your-Memory-Limit-via-htaccess-or-phpini.html
I did this - 128 meg as suggested - but it doesn't seem to have made any difference to K2.
What next?
Thanks
Ian

Did you clarify with file to create or amend?

htaccess or php.ini?

Cheers
Paul

Hi Paul - I updated php.ini first, and it had no effect.
Then I tried the .htaccess file, and lost the site completely! I removed the fix and re-uploaded the file, and everything came back.
Tech support have now sent me to the php configuration panel in WHM, so I'll give that a try.
Thanks
Ian

Good luck with it

Cheers
Paul

Ah. It's actually very easy to increase the memory value in cPanel>php configuration. You can also increase the upload limit there as well.
Anyway, success! I increased it to 128 meg and hey presto, K2 is working
Now I'll see what else I can break…
Thanks for your help Paul and Mihha.

You're welcome

Cheers
Paul

No problem at all.

BTW, for the future reference, you can change the error reporting parameter in global configuration if you edit the configuration.php file in your Joomla root folder. Just find the following line

public $error_reporting = 'default';

and change it to

public $error_reporting = 'maximum';

After that, save the file and reload Joomla backend

Thanks Mihha - I'll try to remember that for next time.
Ian

Good

Ok - more problems, probably of my own making.
I've created a new K2 item and linked it to a menu item, but again all I'm getting is the blank page with no content showing.
It's a simple image gallery with a little bit of text.
I don't think it's the same problem as before, I must be missing a setting somewhere. Any ideas?
Thanks
Ian

Blank page as in entirely blank? nothing what so ever on the page?

Do you have the content set to show in the category or k2 settings?

Cheers
Paul