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Please help - I've been waiting too long!

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I CREATED A TICKET - HOPEFULLY THAT CAN HELP RESOLVE MY PROBLEMS.
Attachments:
  • lidiamonroe's Avatar
  • lidiamonroe
  • 12 Month basic
  • 58 posts
  • Karma: 0
Last Edit: 7 years 5 months ago by lidiamonroe.
The administrator has disabled public write access.
Our apologies for any delay - I can see your ticket on our system

We will respond via the ticket system - please can you confirm the url link in the ticket

Thanks
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
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  • Karma: 603
The administrator has disabled public write access.
Hi Lidia,
as with all help requests, you have to add URL to your site. We already asked you for it and without this information we are not able to help.

So please, don't use capital letters and add URL.
Thank you
  • Zuzuzu's Avatar
  • Zuzuzu
  • LIfetime Developer - Big Bamboo
  • 1925 posts
  • 107 Thanks
  • Karma: 67
The administrator has disabled public write access.
I DID add it on the last post. I'm not sure how to edit my ticket so here it is:

lidiamonroe.com

Thanks
  • lidiamonroe's Avatar
  • lidiamonroe
  • 12 Month basic
  • 58 posts
  • Karma: 0
The administrator has disabled public write access.
Thank you.
So now I was able to complete your URL from forum post with access info from ticket (where was missing url).

But sadly, access info provided in your ticket doesn't work.
  • Zuzuzu's Avatar
  • Zuzuzu
  • LIfetime Developer - Big Bamboo
  • 1925 posts
  • 107 Thanks
  • Karma: 67
The administrator has disabled public write access.
Ok, I just wrote a reply to the ticket, I forgot to capitalize in the password.
  • lidiamonroe's Avatar
  • lidiamonroe
  • 12 Month basic
  • 58 posts
  • Karma: 0
The administrator has disabled public write access.
Hi

I provided detailed solution inside ticket. And please, understand that no matter how many times you post we are not able to help unless you provide requested information.

Thank you
  • Zuzuzu's Avatar
  • Zuzuzu
  • LIfetime Developer - Big Bamboo
  • 1925 posts
  • 107 Thanks
  • Karma: 67
The administrator has disabled public write access.

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