Hi,

I can't access the php files located in \templates\newlifestyle\tpls\blocks\ for edit. I get the following error message:

Warning: Extension record not found in database

What can I do?

Hi

What are you trying to do?

How are accessing the files?

Cheers
Paul

Hi Paul,

I wanted to change the sidebars width editting the php file through the administrators template manager editor

I'd try via ftp and take a copy of the file first

Cheers
Paul

Thanks, I will, but how can I solve the issue "Can't access template's php files - Extension record not found in database"

I tried to re-install the template but I get a 500 internal server error.

can you install any template?

Cheers
Paul

no, I can't

what can I do?

Are you fair along with building the site?

Cheers
Paul

I don't understand "fair along". Does it mean "just started to"?

If that is the meaning... yes, I'm working with this site just a couple of days.

sorry that was me trying to type "far along"

What happens if you switch to a default template?

Did you also upgrade Joomla recently?

Cheers
Paul

yes, I recently upgraded to joomla 3.2.2 and made no backup.

checked to see if you have any database errors via the fix option?

Cheers
Paul

Extensions > Extension manager > database is the path for that

yes, there's nothing to fix, the database table structure is up to date

right - not sure in that case - I'll ask a developer when they are available to see if this has cropped up with Joomla before

Cheers
Paul

ok Paul, thanks a lot for your help. I await your answer.
best regards
walter

It may be a couple of hours before I hear back

But I will update here as soon as I do

Cheers
Paul

Hi,

Can you try going to the extensions manager and click on the discover tab.
Then click the discover button and install anything that shows up.
Then try again.

Regards,

Rob

Hi Rob,

I've done what you said but everything remains the same.

I've decided to start from scratch with JB_NewLifestyle_Quickstart_J321_v2.0.2 and still get the same issue: can't edit any php file through the administrators template manager editor - I get the same error "extension record not found in database".

I have re-installed the template and this time no 500 error. Then I tried to edit a php file via the administrators template manager editor and this time no error message "extension record not found in database" but no file listed so still can't edit anyone.

Is there a particular reason you need to edit this file via the backend of the site?

Cheers
Paul