I know there is a thread for this topic, as I was reading it before I registered but am unable to find again.
Captify Content displays fine on my local site, but once uploaded to the remote server, you are only able to see the slider and title, but no image from the article.
I believe its either a permission issue on the remote site, or I have not set the options correctly.
I would like my clients to see the same as what I demo to them...thanks in advance
site is kulalavizuri.co.tz

Hi there,

Can you tell us what versions of Joomla & captify you are running. There was a forum thread here which included some beta testing for captify

www.joomlabamboo.com/forum/captify-content/85643-don-t-work-in-joomla-302#94944

Let us know how you get on. Of course depending on what you are trying to do Zentools might be a better solution.

Cheers
Rowan

i'm using joomla 2.5 and JB_mod_captifyContent_J1.5_J2.5_1.1.8. Like I said, the module works fine on the local site so no need to change to Zen tools (thanks for upsell effort).
I even reloaded the JBlibrary plugin as well as the module on the live admin side but same result.

wasnt trying to upsell

When I look at the code on your site its like the source for the image has been stripped out, see the code below, which is why the image isn't coming in.

<img style="height: 100px; width: 245px; border: 0px none; margin: 0px;" alt="Featured Hotel" class="captify captify101" src="/">

Could you try and update your Captify Content module
www.joomlabamboo.com/download-document/562-captify-content-j25-/-30

If this doesnt work we might need you to open a ticket so we can have a look at the backend of your site.

Thanks,
Rowan

Actually just to but in here.

The module is trying to reference this article:

kulalavizuri.co.tz/index.php/en/80-featured-items/6-feature-hotel

But the image is missing and that's why it's broken in the module.

Thanks

actually, I had already checked the images by uploading again via ftp, also the featured hotel photo loaded fine...not sure what happened for Anthony...
<img alt="" class="caption" src="www.kulalavizuri.co.tz/images/stories/finished.JPG" title="Samaria Hotel">

I also made sure all images were loaded into the stories folder as noted on the module description.

I see what rowan means when you inspect the element that the img source is pointing to /....not sure why that is happening on the live site? maybe is related to caching...as the localhost site inspect element shows the following:

<img src="/joomla/cache/e6675387942d9333f8c042c129edd795.jpg" class="captify captify101" alt="Featured Hotel" style="height: 100px; width: 245px; >

I would love to consider other joomla bamboo products, so lets see what we can do get this small issue somehow resolved. it would be appreciated much.

i attached a screenshot of my settings for the module

do all the files use the .JPG in uppercase?

Have you tried switching to just .jpg ?

Cheers
Paul

just a note...the module must have been working before, as i can see the resized thumbnails in the cache (last date May 11)...i wonder what i changed in the last 2 weeks????

Paulus...I also thought of that, as my camera saves the files as JPG, so i just renamed them all to jpg....as i thought that JPG might not be an approved file type....just want to say again though, that the module works perfectly on local site....i somehow think its relating to the cache file

It was worth a punt - that has caused problems before with using JPG

An other user found it worked if he used a subfolder for the images rather than the root of the stories folder but this was a strange case

You've not changed the content since it worked?

As a note this page at the bottom is referencing local host for pics

kulalavizuri.co.tz/index.php/en/80-featured-items/6-feature-hotel

i had also noted that when i was checking the images, though it was still loading fine...i changed all image references as well as part of my troubleshooting this issue......

I have changed content since it worked....the featured guesthouse changed as well as the featured region...

This may be strange, but does the size of the original image affect the resizing perhaps?

just to recap.....
1. changed all images to .jpg ext
2. checked all image references to point to stories folder
3. re-loaded module ver 25 /30 with link provided by Rowan
4. May 11 is the date i uploaded the site to the remote server, so it hasnt worked since then. those files in the cache are from the local server..
5. i even temporarily changed the permissions on the cache file on the remote server
i have attached a screenshot from the admin panel on the remote server which shows the cache is writeable
i attached the .php file from the captify folder in my remote cache folder
also, you can see that last evening the module wrote ok to my local server after i checked the image paths and adjusted to .jpg.

all in all, i really think it is a ownership or permission issue for the cache to write the thumbnails. I uploaded the site via FTP instead of file manager on cpanel due to internet connection issues.
so perhaps because FTP has ownership and not apache, it may cause a problem for your script?

Thanks for the help so far....I have been knee deep in this project and want to get it out to the world soon...cheers

php file not allowed for attachment, but here is screenshot from my public_html/cache/mod_captifyContent folder...you can see it wrote the php this morning, but still not generating the thumbnails....

Hi,

In system information, does the WebServer to PHP Interface field show as 'apache2handler'?

If so it is an ownership problem and even though the permissions on the cache folder are correct, it is owned by the wrong user.

You can ask your host to enable suphp or ask them to change ownership of all files to the system user.

If you transfer the site using akeeba backup and unpack with kickstart the owner should be correct.

Regards,

Rob

hi Rob.....checked sys info and it shows cgi-fcgi.....am i still to change ownership?

No that should be ok.

Are you able to upload images using Joomla's media manager?

Thanks Rob...once i reloaded all the images through the joomla media manager instead of ftp or cpanel, all is working!!
ownership seem to be the problem

Cheers

excellent - glad its looking good

I'll pass your thanks on to Rob

Thanks for the update

Cheers
Paul