Hi

I finished www.schockaertriolering.be and www.bouwwerkenschockaert.be

Both websites seem to run an error on Ipad and Iphone.

When you try to see the ipad version, for example: www.schockaertriolering.be/activiteiten -> aanleg zwemvijvers you get an error:

"Can't identufy browser version. Agent: Mozilla/5.0 (ipad CPU OS_7_1_1 like Mac OS X) Applewebkit/536.26 (KHTML, like Gecko) GSA/3.2.1.25875 Mobile/11D201 Safari/8536.25"

This error appears in all activities. Can I make sure this error disappears?

Greetings
Stefanie

I'll check with a developer later today on this

Cheers
Paul

Hi Stefanie,

Can you confirm the Joomla versions being used on the sites?

Thanks
Paul

Hi Paul

I can now update to version 3.2.4, so the sites were made in the previous version. Would an update solve the issue?

Greetings
Stefanie

Its a bug in Joomla so we need to check if it was fixed in the latest version

Please backup the site before the Joomla update

Thanks
Paul

Hi Paul

I did the update, but the error is still there. I only updated www.schockaertriolering.be to test it. is there anything I can do myself?

Thank you!
Stefanie

I'll talk to Anthony about this later today and get back to you as soon as I can

Cheers
Paul

If you switch temporarily to the default template that comes with Joomla do you still see the error in an ipad/iphone ?

Cheers
Paul

Also could you attach a screenshot of the site in an Ipad - we can't currently see the issue at the moment

Cheers
Paul

For some strange reason, the error has disappeared. However when I updated schockaertriolering.be and refreshed the page, it was still there.

I did not touch bouwwerkenschockaert.be and you are right, on ipad the site looks broken. I'll update the joomlaversion this evening and hope iT will solve this new issue..

Greetings
Stefanie

Hi Stefanie,

Thanks for the update.

Let us know how you get on.

Anthony

Hi Paul and Anthony

As Paul already noticed, the website www.bouwwerkenschockaert.be looks broken. Except for the slideshow links, I haven't changed a thing. I can't update Joomla and when I try and change something in the template manager, I get the attached error..

It keeps on raining errors here :-/

Stefanie

Can you re-attach the error you get?

thanks
Paul

attempt number 2!

Hi Stefanie,

Could you create a ticket for this site please include FTP details and Joomla access as super admin

Please also include a reference to this thread and the error attached here

Thanks
Paul