Hi there

My website: www.aesignage.co.za/

When I try doing anything at the backend by the template section
I get the follow errors



Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}

Please advise how this can this be fixed

and I got a error when I updated to joomla 3.7.3

see both attachments

Help would be appreciated

Hi Martie,

Did the template back end work before you updated?
Have you made any changes to the template after update?

With the second screenshot

Have you checked to see if the database needs updating?

extensions > manage > database

Cheers
Paul

Do you have a backup?

Cheers
Paul

This section

If it flags up an issue click the fix button

Cheers
Paul

Data base is fixed see attached

but I still get this error message when I try do changes to the template
( colours extra)

Error:{"readyState":4,"responseText":"","status":500,"statusText":"Internal Server Error"}

Do you have a backup in place for the site?

And can you create a ticket for the site

thanks
Paul

Morning

ok I'm creating a ticket now

thx

Hi


this is my supprot ticket

[SUPPORT-12JOFTE85X] Error, build

thx
Martie

Thanks Martie

I just replied but will try again later

Cheers
Paul