Support Forum

Please note that this forum is only available to you in read only mode. In order to contribute to this conversation you will need to renew your subscription.

No mobile menu

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Hi

On this page: designs.churchesaliveonline.com/index.php/designs/enrich

On my mobile device, I click on the menu button and the menu disappears entirely! Not seen this one before ...
  • jonburdon's Avatar
  • jonburdon
  • LIfetime Developer - Big Bamboo
  • 860 posts
  • Karma: 0
The administrator has disabled public write access.
Hi

What is the mobile device?
and the browser

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Android phone with standard browser
  • jonburdon's Avatar
  • jonburdon
  • LIfetime Developer - Big Bamboo
  • 860 posts
  • Karma: 0
The administrator has disabled public write access.
Can you provide the device name and OS being used

Thanks
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Android 4.4.2 (KitKat)

Device code:SAMSUNG SM-G800F

Available Screen size (pixels):360 x 640


If that helps
  • jonburdon's Avatar
  • jonburdon
  • LIfetime Developer - Big Bamboo
  • 860 posts
  • Karma: 0
The administrator has disabled public write access.
Do you see the menu on other mobile devices? and its just this device?
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
I've only been able to test it on one other mobile (iphone 5) - that worked fine.
  • jonburdon's Avatar
  • jonburdon
  • LIfetime Developer - Big Bamboo
  • 860 posts
  • Karma: 0
The administrator has disabled public write access.
Just looked on a Samsung note8 both stock android browser and chrome, plus windows phone.

Menu hamburger when pressed gives small off canvas right menu. The site is slow to load here and takes a while to show the hambuger or menu on first load.

Hope that brings something to the investigation.
Regards Ian
  • iafdesign's Avatar
  • iafdesign
  • LIfetime Developer - Big Bamboo
  • 393 posts
  • 153 Thanks
  • Karma: 58
The administrator has disabled public write access.
The following user(s) said Thank You: manh
Thanks Ian for the chip in

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
Still no joy for me on my android - I've tried leaving it a very very long time to load!
  • jonburdon's Avatar
  • jonburdon
  • LIfetime Developer - Big Bamboo
  • 860 posts
  • Karma: 0
The administrator has disabled public write access.
Still no joy with this?

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.
No :(
  • jonburdon's Avatar
  • jonburdon
  • LIfetime Developer - Big Bamboo
  • 860 posts
  • Karma: 0
The administrator has disabled public write access.
Portrait and landscape?

Cheers
Paul
  • manh's Avatar
  • manh
  • Moderator
  • 45248 posts
  • 2106 Thanks
  • Karma: 603
The administrator has disabled public write access.

zentoolsIf you use Zentools please post a review at the Joomla! Extensions Directory.

Happy Campers