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I am trying to create a tickets

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7 years 9 months ago
To have a quickstart template put in a folder on my site. I am on a different computer than the one that I paid for a new subscription for a couple days ago and it will not let me open a ticket.. It just says Update your subscription.. This has happened before. I did pay for the service of having the quick start template installed just now on this computer. but I can not get into the ticket system.. HELP!

Elizabeth Wallace
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7 years 9 months ago
Hi Elizabeth,

Very sorry for this - the quickstart is a bit an issue with membership accounts

I've reset the account

So you should be good to post now

Cheers
Paul
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7 years 9 months ago
Any problems please get back to us and I'll check again asap
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