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Paymentt for subscription not happening

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My sub is due and 4 days ago I made a payment by Credit Card via PP - I don't have a PP account
Completed the transaction and then ... another PP payment form appeared

So have I paid or not?
No idea?

Tried again about 8 hours ago on another computer
Same challenge.
  • Andrew's Avatar
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Hi Andrew,

Can you send me an email with the transaction numbers

paul.burndred at joomlabamboo.com

I can then chase it up for you

Thanks
Paul
  • manh's Avatar
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Hi Paul

I don't get to have the transaction completed.
I enter all my details including complete card details
Make payment
Page "appears" as payment is happening
Then PayPal page appears to enter card details again.

So what is happening to my first card payment information?
Where is this being collected?

I'll have another go and screenshot each step.
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ah right sorry thought it was the uncleared payment issue again from paypal
  • manh's Avatar
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Can you email me your account email so I can check on the system

Cheers
Paul
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Just replied :) - possible my email goes into spam
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Just sent you a new email

Cheers
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