Hello! I paid subscription service Joomla Bamboo. But the payment does not appear in my account, unfortunately. How can I get the money back? Thx

Acc.: niatonix

Business Name:
Joomla Bamboo
Email:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Total amount:
-$37,00 AUD (equals -1 140,41 RUB)
Fee amount:
$0,00 AUD
Net amount:
-$37,00 AUD

Conversion from:
-1 140,41 RUB
Conversion to:
$37,00 AUD
Exchange rate:
1 Russian Ruble = 0,0324 Australian Dollars

Item amount:
$37,00 AUD
Sales Tax:
$0,00 AUD
Shipping:
$0,00 AUD
Handling:
$0,00 AUD
Quantity:
1

Item Title:
Subscription at www.joomlabamboo.com/ - User: niatonix (niatonix)
Item Number:
46766
Invoice ID:
INGE0MjIzNmNiNzRj
Date:
08 jan 2014
Time:
14:53:06 Moscow
Status:
Completed

Hi there,

Thanks for your subscription.
Paypal does weird things sometimes so there was a lag in the account being authorised.
Could you cancel the dispute you lodged with paypal and that will automatically enable the account.
At the moment the account is in a held state because of the dispute.
Thanks Anthony

Hi, Anthony! I`m closed dispute. I would like activate the subscription and download beautiful template and work! thank you

Awesome thanks!
You may need to log out and in again but your account should be active now.
Anthony