To help us help you faster please ensure that you include the following details in your forum post:
- A link to your site (you can create a support ticket if you need to provide us with confidential information.
- Please ensure that you have checked the change log and your template and extension are up to date.
- Please search the forum to see if your answer has already been asked before.
- Please ensure that you only post your request in either the forum or ticket system but not both.
- Please only post in an existing thread if your issue is exactly the same as the one being discussed in the thread.